Job Description

  • Handling benefits request investigations submitted in the queue on the web portal, which may also include, but is not limited to, various inquiries for informative direction.
  • Obtaining each case’s medical benefits with acknowledgment of the appropriate procedure/diagnosis codes as per the requested or prescribed drug.
  • The Call Center Executive is expected to check all the information on the script before making calls to the Insurance Plans, such as; ICD‐10 diagnosis codes, physician practice notes and the whole script.
  • The Call Center Executive is expected to represent the organization professionally at all time.

 

Job Skills

Call Center ServicesListening SkillsCommunication Skills


Job Details

Industry:
Information Technology
Functional Area:
Client Services & Customer Support
Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Barki, Lahore, Pakistan
Gender
Male
Minimum Education
Matriculation/O-Level
Career Level
Entry Level
Minimum Experience
Less than 1 Year
Apply Before:
Sep 30, 2022
Posting Date:
Aug 30, 2022